Online Marketplace Website & Web App Development Services

Creating an online marketplace can be a great way to start a business, reach a larger audience, and make money.

This type of project requires a lot of planning and research before committing to a design and development plan. It’s important to consider the type of products and services you’ll be offering, the type of customers you’ll be targeting, and the functionality you’ll need to provide a smooth shopping experience. We can help you through the entire process, from concept to launch.

We develop a B2B, B2C, or C2C marketplace taking into account business goals and satisfying user expectations.

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Marketplace Solutions we Develop

Our company has experience in developing marketplaces for various industries, including Entertainment, Travel, Education, FoodTech, Social Media, and more. Our goal is to help our clients develop a successful and profitable marketplace that meets all their business needs.

Business-to-Business (B2B)

A B2B marketplace is an online platform that enables companies to interact with clients at other businesses to carry out buying and selling operations.

B2B Marketplace enables buyers and sellers to manage their transactions with ease and convenience. It helps to minimize the risk of fraud and minimize the cost and time associated with finding and negotiating deals. Additionally, it helps to reduce the cost of marketing, advertising and promotion.

  • Amazon
  • Alibaba

Consumer-to-Consumer (C2C)

C2C, which stands for "consumer to consumer" or "customer to customer," is a business concept that promotes private individual trade, typically online. It can be a website, an app or even a combination of both.

C2C marketplaces are facilitated by an online platform that allows buyers and sellers to connect, communicate, and transact. C2C marketplaces are typically used for buying and selling used goods, services, and digital products.

  • Airbnb
  • Etsy
  • Uber

Business-to-Consumer (B2C)

These marketplaces enable businesses to showcase and sell their products and services directly to consumers. They allow customers to shop from a variety of businesses and products in one place, compare prices and services, and make informed buying decisions.

B2C marketplaces may also provide services such as shipping and customer support. Customers benefit from the convenience of shopping for products and services in one place, while businesses benefit from increased visibility and potential sales.

  • eBay
  • Airbnb
  • AliExpress

Service Marketplaces

An online service marketplace is a website where businesses, professionals, or regular people can advertise their services. These services may include home repairs, lawn care, tutoring, cleaning, and many other tasks.

Customers can browse the marketplace, view profiles of providers, compare prices, and read reviews before selecting a provider. Once a provider is selected, the customer can book and pay for the service online. The marketplace also handles payment processing and ensures that providers are properly compensated for their services.

  • UpWork
  • Fiver
  • Freelancer

Product Marketplaces

A product marketplace is one where vendors or sellers offer customers physical, digital, or downloadable goods for purchase. A product marketplace has a number of essential qualities, including the following:

— The commodities might be downloaded from the market or they can be real or digital goods that need to be delivered.

— The marketplace provides a secure payment system and offers customer support services.

  • Theme Forest
  • Udemy

Book a consultation

If you have any questions about marketplace development services, we would be pleased to respond.

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Marketplace Development Features

Top features you should have on your online marketplace platform

  • Easy search & navigation
  • Download or booking process
  • Analytics dashboard
  • Payment gateways
  • Vendor dashboard
  • Simple signup process
  • Security
  • Social media sharing
  • Mobile friendliness
  • Ratings & reviews
  • Multicurrency and multilanguage
  • Shipping and tracking
  • Dispute resolution
  • Chat or messages
  • Affiliate program

Tech we Use to Develop Marketplaces

We bring ideas, people, and technology together, resulting in the creation of game-changing marketplaces.


  • Laravel
  • MySQL
  • Postgres
  • Mongo
  • Redis
  • AWS
  • Digital Ocean


  • React Native
  • Firebase


  • HTML
  • CSS
  • JavaScript
  • React
  • Vue.js
  • TypeScript

UI/UX Design:

  • Figma
  • Balsamiq


  • Selenium
  • Playwright
  • PHPUnit


  • JIRA
  • Trello
  • Slack
  • Google Meet
  • Google Docs
  • Google Sheets

Our Marketplace Development Process

Our agency has extensive experience in creating custom marketplaces, which can be tailored to customers' individual needs. We use various web technologies to build the perfect marketplace for our customers. We also work with payment gateways, such as Stripe, PayPal, as well as other third-party services.

Our mission is to help our customers succeed with their marketplace projects. We strive to develop user-friendly, secure, and reliable solutions that make the lives of our customers easier.

1. Discovery and Ideation

In our full-cycle custom marketplace software development company, the process of creating a marketplace website begins with a discovery session. At this stage, we research the area, define the kind of marketplace a customer wants to create — a product or service-based one—as well as its target market (typical consumers or other businesses) and ideal functionality.

After defining the project requirements, we can provide customers with more accurate time and cost estimates. This can help customers plan their budget better and make sure the project is completed within their timeline and budget.

2. Marketplace Design

The next step is to create wireframes and UI/UX design. We work closely with the customer to develop the UI/UX design, create an outline of the marketplace features, and finalize the scope of the project.

3. MVP Development

When the design and scope of the project are finalized, we start developing the MVP that will eventually be transformed into a finished product. We employ Agile principles to speed up our development process.

Our software engineers use the most current technologies to ensure that the marketplace is fast, secure, and compatible with multiple devices and browsers. We also use the best practices and industry standards to guarantee the highest quality of the developed solution.

4. QA & Testing

The development process usually involves a few rounds of testing and bug fixing. The final stage is the deployment. We prepare the marketplace for launch, upload the necessary data, and make sure that the marketplace works properly.

5. Maintenance and Support

At the end of the development process, we provide the customer with the required documentation and training materials. After that, we monitor the marketplace performance and address any issues that may occur. We can provide ongoing support and maintenance services to the customer. This includes troubleshooting any issues that may arise, providing technical assistance, and helping to optimize the marketplace’s performance.

6. Further Development

We can also help the customer with further development if they would like to expand their marketplace. This could include adding new payment options, adding new products or services, or optimizing the platform for a better user experience. We can also help them integrate the marketplace with other services or platforms.

We Build High-Quality Marketplaces

We use the latest technologies to develop feature-rich, scalable, and secure marketplaces. We also ensure that your marketplace is mobile-ready, so your customers can easily browse and purchase your products or services on-the-go. Our team of experienced developers is here to help you build a successful online marketplace.

Quick to Load

The marketplace should be able to load quickly. We use industry-standard technologies to ensure that the solutions we develop are secure, fast, and reliable.


We use the HTTPS protocol to encrypt all communication between the user’s browser and the web server. All payment information is also stored in a secure database with restricted access. We also use two-factor authentication to ensure that only the user has access to their payment information. Additionally, we use advanced malware protection and regular security scans to ensure that our systems are secure.


We use responsive design techniques to ensure that the layout and navigation of our marketplace automatically adapts to the screen size and orientation of the user’s device. Additionally, our websites are designed with a focus on intuitive navigation, making it easy for users to find exactly what they are looking for, regardless of their device.


Our solutions are optimized for performance, scalability, and security. Our development team has extensive experience in designing and building robust marketplaces that can easily scale to meet the demands of growing businesses.

SEO Optimized

Our goal is to ensure that clients have a website that is easy to find and attracts potential customers. We use a variety of techniques, such as keyword optimization, content optimization, internal linking, and link building, to ensure that the website is optimized for search engine rankings. We also use tools like Google Analytics and other webmaster tools to track website performance and monitor website traffic.

Easy to Use

The marketplace’s designs are created to be user-friendly and eye-catching. Our team is well-versed in web development and can help clients to create a marketplace that meets their specific business needs.

Featured Case Studies

Laravel Agile ReactJS React Native WordPress
On-Demand Dog Walking Marketplace

MadPaws is a Sydney-based pet services startup. 6 members of the A2 Design team are currently working with the Mad Paws team to develop the main site backend (Laravel framework), frontend, blog (WordPress CMS), and mobile applications (React Native framework).

Raised $5 million of investments through Series A funding from investors including Qantas, and Airtasker CEO Tim Fung.

View Case Study
React.js React Native Node.js Ruby on Rails WordPress
Online Tutoring Marketplace

TutorTime is an Australian based tutoring marketplace founded by team of expert educators.

The marketplace allows you to choose an individual tutor for any subject within the school curriculum, as well as extracurricular leisure activities (sports, art).

The Tutoring Marketplace is available through the web interface and through mobile applications for iOS and Android.

View Case Study

Curious About the Cost?

We would be delighted to provide you with a quote to build an online marketplace for your niche.

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Our Clients’ Business Results

Through the years, we have accumulated a wealth of industry experience that has assisted us in knowing how to quickly, effectively, and securely develop a marketplace for any industry, whether it be e-commerce, travel, education, or logistics.

Mad Paws

Raised on IPO

Pet sitting services


by Spafinder

Spa last minute

Health World Web

by Healthgrades

Social media network
for doctors

80% of our clients work with us
for more than one year



William Fordyce

Director, EDA (Campdraft Aus)

"Overall, they have been nothing but great to work with..

We have worked with A2 over many years and have always been happy with their suite of services. They have assisted across a multitude of development and integration tasks."



Justin Koren

CEO & Founder, MultiMuse, Social Media Platform

"Their style to keep me a happy customer has been noticeable in the workflow. The team has communicated well to provide progress updates and accommodate all our inquiries. Their timeliness, cost-effectiveness, and professionalism have stood out in the collaboration."



Athena Petrou

Founder, Schedulesite, Scheduling Media Events Platform

"We have been working with A2 for almost two years and they are a pleasure to work with. We have an amazing project manager that is super responsive during our business hours and works with us to make sure our goals are achieved in at timely manner. The developers are also top notch, they’re impressive coders with great skill and efficiency. A2 Design team also has great UI/UX people that make the website work seamlessly.

A2 has helped us take our basic website and make it into an impressive and highly functional work of art. Everyone is always impressed when they see our website and ask us who designed it as well. The combination of skill, efficiency, top notch communication and work ethic is what keeps us coming back to A2 for all of our needs."



Sophie Whitehouse-Sparks

Founder, TutorTime, Online Tutoring Marketplace

"The team at A2 are motivated and solutions based. We have been working with A2 for over 2 years and they deliver what they promise. Thank you A2 for always providing us with tech ideas and support. We look forward to continuing working with you for the foreseeable future."



Andrew Hersch

Director, Play-by-Play

"They take a stake in the project that they are working on.

A2 Designs are an organized and interested group of people. Though they could increase efforts to be somewhat available for U.S. time zones, they are proactive and reliable. Their tools have spread worldwide and their team stands out in their agility and diverse skill set."



John Macintosh

Founder, Hashtagio

"Their team has such depth which makes them able to do almost anything.

Key strengths of the A2 team are organization and detail orientation. Every resource on the team knows the product intimately and genuinely cares about its success. They are responsive and highly competent, making them a valuable long-term asset."



Bernie Clark

Founder, Yin Yoga

"A2 Design has been excellent to work with; they understand my system and keep me up and running when I get into technical troubles.

They are responsive, do high quality work, reasonably priced and I can count on them in an emergency. Their prices are also very reasonable. I have been working with them for over 5 years and have always been happy with them."

Frequently Asked Questions

We’re glad to answer your questions about our marketplace development services.

  • How does the business model for a marketplace work? >

    On marketplaces, a customer searches for the desired product. The customer finds it, puts it in their cart, and then goes through the checkout process.

    The buyer must enter the shipping and payment information here before processing the transaction.

    The seller agrees to ship the item the customer has purchased within a certain amount of time after receiving payment.

    As a result, the platform owner, who serves as a middleman between the two parties and facilitates the transaction, obtains a commission from each sale.

    The buyer thus receives the item they require, the seller receives payment for their goods.

    It should be noted that there are other income models outside the transaction. Freemium, subscription, and other well-liked revenue methods are also common.

  • Who can create my marketplace? >

    You essentially have three choices:

    1. You can first form an internal team to build your marketplace from the ground up. Since you'll need to buy hardware and software licenses as well as pay for salaries, benefits, sick days, and vacations, choosing this option will be rather expensive. The high level of participation and complete control this choice gives your company over your marketplace initiative are advantages.
    2. As an alternative, you might employ independent developers through sites like Upwork and Fiverr. Be mindful, nevertheless, that the quality of services for marketplace development can vary greatly.
    3. Finally, collaborating with an accomplished marketplace development company is the most dependable choice. They will provide you with a unique solution to aid in your launch thanks to their high level of skill and extensive market understanding.
  • How much does building a custom marketplace cost? >

    Initial estimations can never be precise, to start with. They significantly rely on the project specifications that are provided during the discovery phase. Basically, the complexity of the project and the location of the marketplace development company have an impact on the cost of developing custom marketplace software.

  • What is the most dependable way to create a mobile app for a marketplace? >

    You ought to work with a trustworthy software development company like A2 Design. We provide full-cycle software development services, which include study of the requirements, design, development, and testing.

Let's create a remarkable online marketplace!


Next steps

  • We schedule a meeting with you to discover your project
  • Then we break down your project into iterations to estimate them with our developers
  • We create a proposal and explain all details related to the working process
  • Once we get a go-ahead, our project manager kicks off internal meeting to get started

Tell us about your project:

Let's discuss your project in more detail! P.S. If you want to offer any other proposals or you are searching for a job, please send a message here: SALES@A2DESIGN.BIZ